24-Hour Emergency Service
Communication Systems and Emergency Services
Communication is key. The Board and the management company need to be vigilant with accurate and complete information, while our homeowners need to be able to reach our office easily. Our clients enjoy a full time live receptionist during business hours. With USPS Mail, email, emergency on-call staff, and web-portal notifications available, the Board has the option to select the proper channel for each communication, every time.
24/7 Emergency Calls
Dedicated Team for After-Hour Service
Board Directed Plan of Action
Network of Vendors Available to Respond
Archive of Emergency Service Details
Experienced After-Hours Staff
In-House Maintenance Personnel
Multiple On-Call Response Teams
Our on-call staff is available 24/7 to handle any homeowner emergencies such as water leaks, common area damage, or gate issues that prevent a resident from accessing their community or home.
If HMS is closed, our clients simply call our main office at 770-667-0595 and listen for the emergency instructions.