24-Hour Emergency Service

Communication Systems and Emergency Services

Communication is key. The Board and the management company need to be vigilant with accurate and complete information, while our homeowners need to be able to reach our office easily. Our clients enjoy a full time live receptionist during business hours. With USPS Mail, email, emergency on-call staff, and web-portal notifications available, the Board has the option to select the proper channel for each communication, every time.

  • 24/7 Emergency Calls

  • Dedicated Team for After-Hour Service

  • Board Directed Plan of Action

  • Network of Vendors Available to Respond

  • Archive of Emergency Service Details

  • Experienced After-Hours Staff

  • In-House Maintenance Personnel

  • Multiple On-Call Response Teams

Homeowner Messaging

  • USPS Mail

  • Certified Mail

  • Email Blast

  • Newsletters

  • Website Notification

  • Homeowner Emergencies

    • Our on-call staff is available 24/7 to handle any homeowner emergencies such as water leaks, common area damage, or gate issues that prevent a resident from accessing their community or home.

    • If HMS is closed, our clients simply call our main office at 770-667-0595 and listen for the emergency instructions.

For all life-threatening emergencies, always dial 911.

Trust is built with consistency.
— Lincoln Chafee